If you want to grow your online reputation, you can send SMS or email invitations to customers asking them to review your business.
- To do this, simply tap into the Reviews section on the Yell for Business app home screen to enter the Received tab.
- Tap Request a new review and choose between By SMS or By email.
- Review the terms and conditions, then tap Confirm to proceed.
- The app will then request access to your address book to help you send review requests – tap OK if you are happy with this.
- Now you can complete your invitation email or text message, then tap Send and your customers will be invited to review your business.
Once you have sent your invitations, you can view their status in the Requested tab at the top of the screen. Here, you can see the status of your invitation. If seven days have passed since you last contacted a customer, you can tap the Resend button to re-invite them to review your business.