Question 1

What is Social Media Management?

Accepted Answer

We all understand the importance of social media in helping you stand out online and to help build trust with customers, but it can be very time-consuming manually managing and updating multiple accounts.

Posting regularly on social media allows you to connect and engage with your customers interactively. Delivering relevant, curated content to consumers is critical to achieving a good brand experience. Social media truly is king and an excellent way to be found by and connect with your target audience.

With Social Media Management, you can link key social media profiles to your Yell plan, create or delete posts on multiple channels including Facebook, Google Business Profile (formerly Google My Business) and LinkedIn, plus view and reply to comments.

Question 2

How do I create social media profiles to use with Social Media Management?

Accepted Answer

To begin using Social Media Management, first you must create business profiles for each channel if you don’t already have them. Here are instructions on how to do this:

For steps on how to create a Facebook page, click here.
For steps on how to create a Google Business Profile (Google My Business), click here.
For steps on how to create a LinkedIn page, click here.

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