How can we help you today?

Websites

• How do I access the website editor?
• Moonfruit Closure / Yell & Wix Migration FAQs
• How do I connect my domain to my new Yell website?
• How do I set up email hosting?
• How do I add a widget to my website?

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Yell.com

• About Yell.com
• Edit my business listing on Yell.com
• Call Counter FAQs
• Yell.com for business owners
• How to use the new Job Posting feature on Yell.com

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Yell Messaging

• What is Yell Messaging?
• How do I activate Yell Messaging?
• How do I know when someone messages me?
• How can I disable Yell Messaging?
• How will potential customers be able to message me?

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Yell Messaging Advanced

• What is Yell Messaging Advanced?
• How do I know when someone messages me?
• What is the Advanced Messaging badge on Yell.com?
• What should my custom questions be for Yell Messaging Advanced?
• How do I set up my questions for Yell Messaging Advanced?

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Smart Performance

• How can I make amendments to my Smart Performance campaign?
• What are the channels included in Smart Performance?
• How do I find my statistics for Smart Performance?
• How do I view my adverts for Smart Performance?
• What areas can I target?

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Reputation Manager

• What is Reputation Manager?
• How do I use the Reputation Dashboard?
• What do the different statuses mean on my business listings?
• How do I view and make social postings?
• Can I access the Reputation dashboard on my mobile phone?

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Social

• How do I accept the admin permissions request Yell has sent me?
• How do I find my statistics for my Social Advertising?
• What areas can I target?
• What are the 'Interest Targets' that I can choose from?
• How much text is allowed on my Facebook advert images?

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Connect and Wave

• How do I use the Connect dashboard?
• Why has my Facebook/Twitter/Google My Business become unlinked?
• What are the image sizes for Facebook and Google My Business?

PPC

• How do I view my PPC analytics?

About Yell

• Yell Business: How does it work for business owners?

Yell Standard (New)

• How can I edit my Yell business listing?
• What is Yell Advertising?
• How do I view or make changes to my advert on Yell?
• What is Yell Network Distribution?
• What is Yell Messaging?

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Yell Advanced (New)

• What is Extended Network Distribution?
• What do the different statuses mean on my business listings?
• Why are my listings are showing incorrect or irrelevant categories?
• What do the duplicate listing statuses mean?
• What is Yell Messaging Advanced?

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Yell Expert (New)

• What is External Reviews Management?
• How do I manage external reviews?
• What is a First Party review?
• How do I implement a Reviews widget on my business website?
• What is a featured review?

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Smart Website Upgrade FAQs

• What is a Smart Website powered by Wix?
• Why are Yell website customers being upgraded to Smart Websites?
• What are the benefits I will get from this upgrade?
• What if I don’t want to be upgraded?
• When will websites be upgraded?

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