If you are a Yell customer who pays invoices via Direct Debit, you can update your bank details by logging into your Yell account on desktop or mobile web and following these steps :

  • Visit https://servce.yell.com and log in to your account
  • After logging in click on the Account link displayed on the navigation at the top of the page
  • Select Bank details within the Account Information section of the page
  • From this page you can update you Direct Debit details and once changed, click Save.


Alternatively, you can change your details over the phone by calling our Customer Care team on 0800 555 444. The team are available Monday to Thursday, 9am - 5pm and Friday, 9am - 4:30pm