If you are a Yell customer who pays invoices via Direct Debit, you can update your bank details by logging into your Yell account on desktop or mobile web and following these steps:

  • Visit https://servce.yell.com and log in to your account
  • After logging in click on the Account link displayed on the navigation at the top of the page
  • Select Bank details within the Account Information section of the page
  • From this page you can update you Direct Debit details and once changed, click Save.

Alternatively, you can request a change to your payment details by contacting a member of our Customer Care team:

Live message – Click the Send Message Now button at https://yell.com/contactus/ to message our Customer Care team Mon-Fri 8am-5pm

Call us – Speak to a member of our team on 0800 555 444, Mon-Thu 9am-5pm, Fri 9am-4.30pm