Reviews may be removed from Yell.com if they are found to breach our Reviews Policy or Yell.com Conditions of Use.


Reviews reported to us will be assessed in accordance with our Reviews Policy before we decide whether they should remain visible or be removed.


Examples of reviews that may be removed include those that:


• Contain offensive, abusive, harmful, or illegal content
• Include misleading or inaccurate information
• Appear to be fake, incentivised, or promotional
• Contain personal information about individuals
• Cannot be verified when requested


If your review is removed, we may notify you by email.


For more information about what reviews should and should not include, please see our Yell Reviews Complete Guide and Reviews Policy.


Reviews are not removed simply because a business disagrees with the rating or feedback.