Great reviews on should include:

  • Details of your genuine, first-hand experience. Don’t share stories or experiences that a friend or someone else had with the business.

  • Accurate facts and details of your experience. Don’t make unfounded allegations about a business.

  • Constructive feedback for the business to improve or share. If you had a bad experience, why not welcome the business to resolve the situation.

  • Respect for the privacy of all individuals involved in your review. Don’t include staff, or customer names or any other personal information.

Look at Yell's Reviews Policy for more guidelines on how to write a review on