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1. Tap Manage reviews on the main app screen
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2. Tap Request a new review
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3. Select which method you wish to request a review by
Requesting a review by SMS
As a Yell customer with Reputation Manager or Connect, you can send up to 50 complimentary SMS review requests a month
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4. Edit and personalise your message, then tap Send
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5. Tap the Requested tab to access tracking functionalities. You can also tap Resend to send a reminder to contacts who have not yet posted a review after 7 days of the first request
Requesting a review by Email
When sending requests by email, an enhanced template is used to help your business look more professional
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6. You have up to 1000 characters to edit and personalise your message, then tap Send
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7. Tap the Requested tab to access tracking functionalities. You can also tap Resend to send a reminder to contacts who have not yet posted a review after 7 days of the first request