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Knowledge base
Billing
Billing and Payment
8
How can I find a copy of my invoice?
How can I make a payment to Yell?
How do I update my bank account details for Direct Debit payments?
I am logged in but unable to see my list of products or invoices
When will my Direct Debit payments be taken?
See all 8 articles
Domain Repointing
External domain support
10
Fast Host repoint guide
GoDaddy repoint guide
Namecheap repoint guide
Names (Namesco) repoint guide
TSOHOST repoint guide
See all 10 articles
Yell Reviews
Yell Reviews - Help for business owners
12
Can I remove a negative review on my Yell listing?
How do I remove a review?
How do I encourage my customers to post reviews of my business?
My customer posted a review but it is pending or not visible on my listing?
Can I opt out of receiving reviews or Quick Rates?
See all 12 articles
Yell Reviews - Help for Yell reviewers
19
How do I write a review on Yell.com?
Do I need to create a Yell account to post my review?
How do I delete a review I have written?
Reviews guidance and policy
Can I edit or change my review after it’s posted?
See all 19 articles
Yell Reviews - Complete guide
1
Yell Reviews - Complete guide
Products
Websites
16
How do I access the website editor?
Moonfruit Closure / Yell & Wix Migration FAQs
How do I connect my domain to my new Yell website?
How do I set up email hosting?
How do I add a widget to my website?
See all 16 articles
Yell.com
13
About Yell.com
Edit my business listing on Yell.com
Call Counter FAQs
Yell.com for business owners
How to use the new Job Posting feature on Yell.com
See all 13 articles
Yell Messaging
7
What is Yell Messaging?
How do I activate Yell Messaging?
How do I know when someone messages me?
How can I disable Yell Messaging?
How will potential customers be able to message me?
See all 7 articles
Yell Messaging Advanced
8
What is Yell Messaging Advanced?
How do I know when someone messages me?
What is the Advanced Messaging badge on Yell.com?
What should my custom questions be for Yell Messaging Advanced?
How do I set up my questions for Yell Messaging Advanced?
See all 8 articles
Smart Performance
7
How can I make amendments to my Smart Performance campaign?
What are the channels included in Smart Performance?
How do I find my statistics for Smart Performance?
How do I view my adverts for Smart Performance?
What areas can I target?
See all 7 articles
Reputation Manager
14
What is Reputation Manager?
How do I use the Reputation Dashboard?
What do the different statuses mean on my business listings?
How do I view and make social postings?
Can I access the Reputation dashboard on my mobile phone?
See all 14 articles
Social
8
How do I accept the admin permissions request Yell has sent me?
How do I find my statistics for my Social Advertising?
What areas can I target?
What are the 'Interest Targets' that I can choose from?
How much text is allowed on my Facebook advert images?
See all 8 articles
Connect and Wave
3
How do I use the Connect dashboard?
Why has my Facebook/Twitter/Google My Business become unlinked?
What are the image sizes for Facebook and Google My Business?
PPC
1
How do I view my PPC analytics?
About Yell
1
Yell Business: How does it work for business owners?
Yell Standard (New)
14
How can I edit my Yell business listing?
What is Yell Advertising?
How do I view or make changes to my advert on Yell?
What is Yell Network Distribution?
What is Yell Messaging?
See all 14 articles
Yell Advanced (New)
10
What is Extended Network Distribution?
What do the different statuses mean on my business listings?
Why are my listings are showing incorrect or irrelevant categories?
What do the duplicate listing statuses mean?
What is Yell Messaging Advanced?
See all 10 articles
Yell Expert (New)
12
What is External Reviews Management?
How do I manage external reviews?
What is a First Party review?
How do I implement a Reviews widget on my business website?
What is a featured review?
See all 12 articles
Smart Website Upgrade FAQs
36
What is a Smart Website powered by Wix?
Why are Yell website customers being upgraded to Smart Websites?
What are the benefits I will get from this upgrade?
What if I don’t want to be upgraded?
When will websites be upgraded?
See all 36 articles
Yell account
Yell account
14
How do I log in to my Yell online account?
How do I reset my password?
I am having problems logging into my Yell Business Account
What functionality is available within the Yell for Business app?
How do I log in to the Yell for Business app?
See all 14 articles
Support
Contact Yell
2
How can I contact Yell?
What can Yell products do for me and my business?
Online Purchase Support
2
Can I buy Yell products online?
Online purchase FAQ
Next Steps
11
I’ve just purchased a Yell product, what happens now?
How do I check the analytics for my programme?
8 tips to drive traffic to your website
10 ideas for valuable content to add to your website
Online purchase next steps
See all 11 articles
Cancellation and Complaint
3
How do I cancel my Yell advertising or product?
When can I cancel my Yell contract?
Dissatisfied with Yell's products or service
Guidelines
2
Yell Social Media and Messaging Guidelines
Notice and Takedown Policy
Live Service Checker
1
Live Service Checker
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